Palihouse West Hollywood, Los Angeles CA (United States) - Deals & Reviews

We had triple room, and it was quiet. 20 mins walk to the centre. Liked that they had onsite restaurant Cleo Mediterraneo, no need to go somewhere else. Not to mention free Wi Fi. We would happily return when visiting Los Angeles.

We had a great stay. It has large rooms. Free Wi-Fi was available too. Our favorite hotel in Los Angeles, staff was friendly!

Helpful staff and great accommodation. Got luxury room as expected, appreciated it. We ordered breakfast, it was complimentary, nevertheless you can visit D'amore's Pizza and try local food.

the location and proximity to everything Hollywood and to Beverly Hills is great. The Orlando is a perfect location from which to explore LA.

I thought the room was a little dated, but they are currently renovating.

Good clean hotel in great location with friendly staff, free WIFI was a bonus and not provided by other top rated hotels we stayed at during our 10 week world trip

The Orlando was very clean, and the front desk staff and valet men were great. They were all very nice, cheerful, and helpful. The hallways were clean and smelled good - I have been in many hotels that had musty smelling hallways, this was definitely not the case here. The room was large, super clean, and well-appointed, as was the bathroom and shower. The bed was comfortable and the a/c worked REALLY well!

My only 'complaint' with the hotel was actually with the restaurant attached to the hotel. The Churchill restaurant was extremely slow serving breakfast on Sunday morning. There were maybe 3 or 4 other tables with patrons in the restaurant when our party of 3 arrived. It took almost 15 minutes to get our drinks and another 10 before they took our order. After having been there almost 40 minutes the food began to come out. My suspicion is that the wait staff and maybe some of the kitchen staff were late coming in to work? Unfortunately we were there for over an hour and we were on somewhat a time schedule; we ended up missing out on telling our son who lives in L.A. goodbye, which was very upsetting to me as we don't get to see him often! (Thanks to the front desk person for the Kleenex- a few tears were shed from my upset.)

The staff was AMAZING!! They were completely helpful, polite, courteous and wonderful. They helped us to book transport and a trip to Catalina Island. Their tips saved us money and helped us to be comfortable. It didn't matter what staff member you spoke to.....they were ALL efficient and super helpful. My daughter and I LOVED it there. The rooms were absolutely lovely and we thoroughly enjoyed our stay :) THANK YOU!!

The only thing that was a bit frustrating was the wifi......it wasn't a very strong signal and we had to be in certain parts of the hotel room to get it to work. They did have a business area that you could used complimentary computers and printers but just to get personal info quickly off of our cell phones within the room proved to be trying. However, the staff were so amazing that we didn't want to complain!!

The room is very clean and nice

The quality at price ratio is not so good. Too expensive.

Excellent location, friendly staff, beautiful room, quiet stay.

The hallway carpets could use some updating.

I lived in LA for 3 years and haven't been back for a while so I decided it was time for me to pay a visit. The only difference this time was that my boyfriend was coming along with me. LA was very much and still is home to me, and I wanted to make him feel the same way on our stay. That's why I chose the Orlando. The location was PERFECT! Shopping is everywhere! You've got the Beverly Center to the west, the Grove to the east, and 3rd street at your doorstep. A cab ride anywhere was only $5-$10 since it is "mid-city" unless you planned on going downtown which we didn't. We had lunch at Joan's on Third one day and then at the Churchill downstairs the next. Both were delicious! I use to eat at Joan's all the time when I worked at a boutique a few blocks down the street. The staff was great! They upgraded us to a deluxe king room with a patio and extended our checkout time. We felt very much at home and will be returning!

The staff was extremely helpful and friendly and the location was superb!

The hotel fees - cost. Very expense for a week stay.

very friendly staff, liked having robes in the rooms and a nice big hand mirror with a magnified side. The valets had your car ready in just minutes. The front desk people were very helpful.

The internet was slow and on the third floor you could hear a squeaking noise that was annoying

Nice hotel, near a large shopping mall with Louis vitton and simpler. If you walk 200 meters down the street to the right of the hotel are very pleasant cafe

Referred to in the description of a spa center, so it is not. Pool - a 2 meter by 5 maximum - does not look attractive

非常贴心的员工和服务。房里准备了精致的各种香皂 最让我欢喜的是有提供卸装巾 一次性包装的一小袋 在我第一天使用完之后 客服很体贴的给我准备了两包 正好我此行忘记了带卸妆用品。 really thoughtful really comfortable

略有些昏暗 the room is bit dark they might want to put more lamp in it

Nice and kind staff, energetic bar and restaurant and free wifi all trough the hotel and restaurant.

Renovated, but still looks kind of 'old' in the rooms, very heavy doors.